AI is going to ‘wipe out’ numerous jobs, Sam Altman predicts

Sam Altman, Co-Founder and CEO of OpenAI, is saying that entire job categories will be eliminated in the future due to artificial intelligence (AI).

“Some areas, again, I think just like totally, totally gone,” he said at the Capital Framework for Large Banks conference in Washington.

Customer support roles, however, will always be around. “That’s a category where I just say, you know what, when you call customer support, you’re on target and AI, and that’s fine,” Altman told attendees.

During his speech, the OpenAI CEO goes so far as to say that the diagnostic capabilities of AI have surpassed those of human doctors. However, human doctors and other medical personnel will always be the sole purveyors of healthcare.

“ChatGPT today is like a better diagnostician than most doctors in the world. Yet people still go to doctors, and I am not, like, maybe I’m a dinosaur here, but I really do not want to, like, entrust my medical fate to ChatGPT with no human doctor in the loop,” he confessed during his speech, according to the British news outlet The Guardian.

Altman’s visit to Washington coincides with President Trump’s announcement of his new AI Action Plan to “cement US dominance in artificial intelligence” and to win the technological arms race with China.

Under the Biden administration, OpenAI and its rivals asked the government to regulate AI development. However, President Trump is accelerating AI progress by limiting bureaucratic involvement and promoting the rapid building of data centers.

“Today, a new frontier of scientific discovery lies before us, defined by transformative technologies such as artificial intelligence. Breakthroughs in these fields have the potential to reshape the global balance of power, spark entirely new industries, and revolutionize the way we live and work,” President Trump said during the announcement of his AI Action Plan.

“As our global competitors race to exploit these technologies, it is a national security imperative for the United States to achieve and maintain unquestioned and unchallenged global technological dominance. To secure our future, we must harness the full power of American innovation,” he added.