FBCS informs customers about data breach

Financial Business and Consumer Solutions (FBCS), an American collecting agency, has disclosed a data breach, affecting over 4 million customers.

Between February 14 and 26, an unknown threat actor succeeded in gaining access to certain parts of FBCS’ company network. Due to the incident, confidential and private information may have been compromised.

According to the collecting agency, this may include names, addresses, dates of birth, social security numbers, driver’s license numbers, other state identification numbers, medical claims information, provider information, clinical information (including diagnosis, conditions, medications and other treatment information), and health insurance information.

In a notice addressed to the Office of the Maine Attorney General, FBCS estimates that 4,050,711 customers may have been affected by the data breach.

FBCS says it immediately took steps to mitigate the impact of the breach.

In conjunction with external cybersecurity experts, the agency launched an investigation to ascertain the nature and the scope of the incident. In addition, FBCS implemented additional safeguards to fortify the protection of its corporate network.

“We encourage potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing their account statements, explanation of benefits statements, and monitoring free credit reports for suspicious activity, and to report any suspicious activity to the affiliated institutions immediately,” FBCS says in a press release.

The debt collecting agency is offering affected customers one year of free identity theft and fraud detection services.