Data breach at Fidelity Investment, impacting over 77,000 customers

Fidelity Investment has reached out to 77,099 of its customers to tell them some of their personal information has been stolen in a recent ‘data security incident’.
The Boston-based financial service provider has told their clients that an unauthorized third party was able to access their company network between August 17 and August 19 and obtain personal information. The attackers used two customer accounts they had recently established.
The company discovered the unauthorized access on August 19 and immediately took steps to minimize the impact of the incident, including launching an investigation with assistance of security experts from a leading cybersecurity firm.
According to a data breach notification addressed to the Office of the Maine Attorney General, a total of 77,099 customers were affected by the data breach. Fidelity Investment won’t say what personal information was retrieved by the attackers, but assures customers the incident did not involve their Fidelity account.
People affected by the data breach can enroll in a credit monitoring and identity restoring service offered by TransUnion Interactive for two years, at no cost.
Furthermore, Fidelity Investment recommends customers to be vigilant for fraudulent activity or identity theft by regularly reviewing their banking statements. If they see anything suspicious, they should report this to their bank and local law enforcement agency.
Lastly, the company assures affected customers it takes this incident and the security of their personal information ‘very seriously’.
Fidelity Investment is one of the largest asset managers in the world, managing over $ 14.1 trillion in assets and globally serving over 50 million clients. The company has over 75,000 employees across 11 countries in North America, Europe, Asia and Australia.
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