Victoria’s Secret website offline for multiple days after ‘security incident’

The website of lingerie retailer Victoria’s Secret has been down for numerous days due to a ‘security incident.’

When visiting the website of Victoria’s Secret, the following message appeared:

“Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in-store services as a precaution. Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria’s Secret and PINK stores remain open and we look forward to serving you.”

In response to The Register and CNN, a company spokesperson told the news outlets that the retailer immediately enacted its response protocols. Third-party cybersecurity experts are currently investigating the incident. As a precaution, the company’s website has been taken offline, as well as some in-store services.

All 800 physical stores worldwide are open and continue to operate as normal.

The company declined to respond to questions about a possible ransomware attack, the timeline of the problems, or whether it has asked police to investigate.

Victoria’s Secret isn’t the only retailer that has to deal with hackers. A few weeks ago, Marks & Spencer came forward to say that it had been dealing with a ‘cybersecurity incident.’ The incident impacted the company’s contactless payment system and caused its in-store pickup purchases to go offline. Stores remained open and Marks & Spencer’s website and app continued to operate as normal.

A few days later, London-based luxury department store Harrods publicly disclosed that it had its hands full with a cyberattack as well. “Our seasoned IT security team immediately took proactive steps to keep systems safe, and as a result, we have restricted internet access at our sites today,” Harrods said in a statement at the time.

Around the same time, British supermarket chain Co-op confirmed that it had sustained “malicious attempts” by hackers to access its systems. “We have implemented measures to ensure that we prevent unauthorized access to our systems whilst minimizing disruption for our members, customers, colleagues and partners,” the company stated.

Lastly, on Tuesday, Adidas officially confirmed that customer data was stolen in a data breach by an unauthorized third-party. “We immediately took the necessary measures to contain the incident and launched a comprehensive investigation in collaboration with leading information security experts,” Adidas said in a statement.