© 2025 CoolTechZone - Latest tech news,
product reviews, and analyses.

Delta is suing CrowdStrike for $550M over global outage


Delta is filing a lawsuit against CrowdStrike. The Atlanta-based airline company is asking for $550 million in damages to cover its losses, along with litigation costs and punitive damages.

In July, a faulty update from CrowdStrike caused major problems all around the world. Public transportation was at a standstill, thousands of flights had to be canceled, and emergency and financial services were disrupted.

The faulty update affected over 8.5 million Windows computers worldwide and was directly responsible for heavy financial losses. The post incident review showed that a bug in the Content Validator software was the root cause of the global outage.

Delta claims it had to cancel 7,000 flights due to the outage, costing the company $170 million and a $380 million reduction in revenue.

“CrowdStrike caused a global catastrophe because it cut corners, took shortcuts, and circumvented the very testing and certification processes it advertised, for its own benefit and profit. If CrowdStrike had tested the faulty update on even one computer before deployment, the computer would have crashed,” Delta says in its complaint.

The airline company argues that CrowdStrike’s Falcon software created and exploited an unauthorized backdoor in Windows that airlines would never have allowed. That’s why the company believes it should be fully compensated.

A CrowdStrike spokesperson strongly disagrees with Delta’s point of view and claims the company has no idea how cybersecurity works.

“Delta’s claims are based on disproven misinformation, demonstrate a lack of understanding of how modern cybersecurity works, and reflect a desperate attempt to shift blame for its slow recovery away from its failure to modernize its antiquated IT infrastructure,” he says in an emailed statement to CNBC.

A few days after the outage, US Secretary of Transportation Pete Buttigieg told the media his department had opened an investigation into Delta to ensure it was playing by the rules and was taking care of its passengers.

“All airline passengers have the right to be treated fairly, and I will make sure that right is upheld,” he promised on X.


Leave a Reply

Your email address will not be published. Required fields are marked