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VPNhub Review 2021: Here’s everything you need to know

Updated: July 12, 2021 By Dean Chester

VPNHub Logo

There are hundreds of VPNs in the market, and it’s always hard to choose between the standouts. One of the VPN providers you are likely to recognize through their logo in VPNhub. The VPN is the brainchild of one of the biggest adult sites, and this VPNhub review will take you through the VPN service in detail.

Pros & Cons

Pros

  • Solid security
  • Works with Netflix US
  • Decent server network
  • Supports torrenting
  • Kill switch & split tunneling
  • Supports 10 simultaneous connections
  • 7-day free trial

Cons

  • Logs aggregate data
  • Poor customer support
  • Bad jurisdiction
  • Prices above average
  • No money-back guarantee
 

VPNhub is a VPN service from PornHub, one of the most popular adult sites. The VPN was created to give users anonymity and allow them to watch anything online without being watched back. However, the service and the website are as family-friendly as any other VPN service.

Here’s a quick overview of VPNhub:

  • 1,000+ servers in 80 locations 53 countries
  • Works with Netflix US
  • Promises a no-log policy
  • AES-256 encryption
  • Free & premium service

VPNhub claims to be “The Best VPN and Security Solution You Can Always Trust.” These claims are obviously brazen-faced, and we sought to find out exactly what the VPN has to offer. We then created this VPNhub review to help you analyze the VPN and determine whether it’s the right product for you. During the review, we’ll also compare it to market leaders such as ExpressVPN.


What can VPNhub do?

Besides privacy and security, a quality VPN needs to offer extra functionalities that enhance everyday internet use.

Streaming: Does VPNhub work with Netflix, BBC iPlayer, and other services?

VPNhub works with Netflix. During our tests, we were able to access US-only Netflix titles without any issues.

VPNhub streaming Netflix US

However, we couldn't access any other Netflix library, so VPNhub won’t make it to our list of the best VPNs for Netflix yet.

Apart from Netflix, VPNhub wasn’t able to access BBC iPlayer, which is unfortunate as the service is quite popular.

VPNhub can’t access BBC iPlayer

You also won’t be able to access Disney+ and Hulu.

Does VPNhub support torrenting?

Yes, VPNhub supports torrenting. However, the VPN states that you should not violate any copyrights by “uploading, transmitting, distributing, or otherwise making available any information or material made available through the service.”

This means that VPNhub may not be the best option for torrenting.

Does VPNhub work in China?

VPNhub offers OpenVPN Scramble (XOR obfuscation), which is usually helpful in bypassing VPN blocks. However, the VPN still states that the service may not be available in China and other highly censored regions such as the UAE and North Korea.


Is VPNhub Secure?

Yes, VPNhub is a secure VPN.

Privacy

VPNhub is operated by MG Billing US Corp, a subsidiary of the Canadian porn company, MindGeek. The company is registered in Delaware and based in California, which means that VPNhub is governed by US laws and regulations. The country is known for its massive surveillance, and it is a member of the 5-eyes intelligence-sharing agreement.

Apart from that, the biggest issue with being based in the US is that government institutions often request VPNs for user data using subpoenas and gag orders. However, as at the time of this review, VPNhub has a warrant canary. It states that states that "we have not received any National Security Letters or FISA court orders, and we have not been subject to any gag order(s) by a FISA court, or any other similar court(s) of any government.”

This doesn’t mean that the order won’t come, so a US-based VPN needs to maintain a zero-logs policy before it can promise anonymity. So, does VPNhub keep logs?

Logging Policy

VPNhub maintains a (very) detailed privacy policy that describes how just about all of your data is handled.

In a section titled “information we collect,” the VPN states that:

When you connect to the VPNhub VPN, we collect your internet protocol (IP) address, which we pseudonymize, immediately encrypt it and store it only for the duration of your VPN session. Your IP address is deleted after you disconnect from the VPN without storing or logging it. We do not associate your IP address with your online activities, and we do not store or log your IP address with your online activities.

This doesn’t sound bad as the IP address is not stored in a way that can identify you, and it is also deleted after the session.

The VPN further states that: “We do not attribute any specific website visits or app usage to any specific user. We do not keep logs of your online activities and will never associate any domains, websites or applications that you use with you, your device or your email.”

This privacy policy looks good overall. However, free users can’t count on maximum anonymity as the free version relies on ads. Although the VPN still won’t track or share data and IP addresses, it shares the location to advertisers on a city level. These advertisers may also collect your IP address when you are not connected to the VPN to serve you with localized ads.

Overall, VPNhub offers good privacy, especially for premium users.

Security

VPNhub offers security through AES-256 encryption, which is the highest and recommended standard. The VPN then uses HMAC SHA256 hash authentication and RSA-2048 handshake encryption. Perfect forward secrecy is implemented through DH-2048 Diffie-Hellman key exchange.

This is top-grade security, so no government or hacker can compromise your data.

The VPN also gives users the flexibility to determine the level of security they need. You can choose between the default AES-256-CBC and AES-128-CBC when using OpenVPN on the desktop apps.

You can also choose a protocol, which allows you to determine the balance between security and speeds. The available protocols are OpenVPN and IKEv2. OpenVPN is the industry’s gold standard as it provides excellent security and good speeds. IKEv2 is also secure enough and faster than OpenVPN. The protocol’s biggest strength is that it allows switching networks, and it's very good at reconnecting. It's the preferred protocol for mobile devices and the one used by VPNhub for its mobile apps.

Overall, VPNhub’s security very good.


VPNhub Features

VPNhub offers several features.

Kill Switch

A kill switch is an essential feature for any VPN as it helps prevent accidental exposure. This type of exposure can happen if the VPN unexpectedly loses its connection to a server. To prevent your real identity from being exposed, the kill switch kicks in and drops all internet connections.

VPNhub provides a kill switch that can be activated from within the app. The kill switch only works when you don’t intentionally click the disconnect button, and we found it to be very effective. It works well with both IKEv2 and OpenVPN.

Stealth (Obfuscation)

VPNhub offers obfuscation through a feature known as scramble. The feature helps users bypass VPN blocks by obfuscating OpenVPN traffic and making it look like regular HTTPS traffic. This makes the VPN avoid deep packet inspection (dpi) blocking, which is used to prevent VPN use in highly censored countries.

However, the VPN still states while they do their best to enhance internet freedom in every country, the VPN might still not work in some countries. These include Burma/Myanmar, Cuba, Iran, North Korea, Sudan, Syria, Qatar, Saudi Arabia, UAE, Egypt, and China.

Split Tunneling (Limited)

VPNhub provides split tunneling. This is a feature that allows users to select apps that can connect to the internet without going through the VPN tunnel. This means that even when the VPN is connected, those apps will access the internet using your regular connection.

VPNhub’s split tunneling feature is known as Smart VPN, but it is limited in that it is only available on the Android app.

Auto (Re)connection

Auto reconnection is a feature that makes the VPN try to re-establish a connection when it's lost unexpectedly. The feature eases your work by ensuring that the VPN is always connected, and it is very useful, especially if you combine it with the kill switch.

VPNhub’s auto reconnection is available for both Android and desktop apps. On Android, there's also an autoconnection option that allows you to connect the VPN when the device starts or when the app is launched.


VPNhub Server Network

VPNhub has a server network that consists of 1,000+ servers spread across 80 locations 53 countries. These servers are well spread across all regions, and you’ll find servers in the Americas, Europe, Asia, Oceania, and Africa.

On the app, there are no marked specialized servers. However, the available servers are well listed and can be sorted in terms of countries (alphabetically), cities (alphabetically), and their load (percentage). There’s also a search button that allows you to search either a city or a country.

All servers offer unlimited bandwidth and server switches.


Pricing & Plans

VPNhub provides multiple plans that range from one month to 3 years. All these plans offer the same features and functionalities, so the only difference is the subscription period. The discount offered increases with the subscription length.

Here’s an overview of the available plans:

  • 1-month plan: Costs $13.99 a month, billed every 30 days.
  • 1-year plan: Costs $6.99 a month, billed as $83.88 every 12 months.
  • 2-year plan: Costs $4.99 a month, billed as $119.76 every 24 months.
  • 3-year plan: Costs $3.49 a month, billed as $125.64 every 36 months.

VPNhub Pricing & Plans

Overall, VPNhub is highly-priced. Its 1-month plan is more expensive than all our top 10 VPN services of 2021. The VPN’s longer-term plans offer a good discount, but they still cost more than the market average. You can check out Surfshark VPN if you are looking for a more pocket-friendly VPN service. The VPN charges just $2.49 a month for the first two years and then $4.9 a month for the yearly plan.

Supported payment methods

VPNhub has only been accepting payments through credit cards, but they have recently added Cryptocurrency and UnionPay.

The cryptocurrency option is a good touch as it helps users pay for the service anonymously. However, the absence of PayPal is highly conspicuous as the method allows users to cancel pre-approved payments easily.

Does VPNhub have a free plan?

Yes, VPNhub has a free plan. The free plan offers unlimited bandwidth, which is quite commendable. Once you open the app, it will assign you a server in the US. However, you won’t be able to change servers, and for that, you will need the VPNhub premium apk.

The free plan comes with several limitations in that you can only connect to the US, you are only assigned a single server, and you will see lots of ads. Apart from that, it only works on Android and iOS (not available for desktops).

Does VPNhub have a free trial?

Yes, VPNhub has a free trial. The free trial is provided for the 1-month plan only, and it runs for 7 days. This gives you ample time to evaluate the VPN and determine whether it’s the right product for you.

Does VPNhub have a money-back guarantee?

No, VPNhub does not offer any money-back guarantee. This is quite surprising, considering it is one of the most expensive VPNs out there. The only way you can try the service risk-free is by purchasing the monthly plan and canceling your subscription before you are charged.


Getting started with VPNhub

The VPNhub website is well-designed and easy to use. However, it doesn’t provide much information about VPN as most top VPN service providers do.

You can start creating an account by clicking “Get VPNhub now” or “subscribe.” This will direct you to the subscription page, where you can choose a payment method and your preferred plan. From there, provide your email address and complete the purchase. You will then receive an email to activate your account and create a password.

Which devices & platforms does VPNhub support?

VPNhub provides client apps for:

  • Windows
  • macOS
  • Android
  • iOS
  • Fire TV
  • Android TV

Platforms like Linux and browsers are missing, but most users should still be able to install the VPN. Unfortunately, you can't configure it on your router or other devices as VPNhub doesn’t support manual configurations. If this is a priority for you, you can check out the best VPNs for routers.

Ease of use

To give you an idea of the level of user-friendliness you can expect from VPNhub, we installed the VPN on Windows, Android, iOS, and Fire TV.

Desktop App (Windows)

You can download VPNhub for Mac or Windows from the VPN’s website without logging in. The download file for Windows is about 17 MBs, and it shouldn't take long to install. You can then log in using your credentials.

Here’s what the app looks like after logging in.

VPNhub Windows App

Clicking the connect button will automatically connect you to the nearest server. You can also choose your preferred server by clicking the displayed server. The server list is not displayed according to any pattern, but you can sort it by listing countries in alphabetical order. You can also sort the cities and the server load or use the search option to get a city or country.

VPNhub Windows App – Server List

To customize the VPN, click the settings icon on the top right side. The app will give you several options grouped into General, Connections, Logs, Licenses, and About. The first two carry the customization options.

Under General, you can determine when the app starts and connects to a server. You can also activate the kill switch and auto-reconnection.

VPNhub Windows Kill Switch and Auto Reconnection Features

Under the connection tab, you can select the protocol you'd like to use and re-install the TAP driver in case of any connection issues. If you select the OpenVPN protocol, you can choose between UDP and TCP, activate scramble (obfuscation), and select the cipher level.

VPNhub Windows App Configuration Options

After everything is set, you can then connect to a server. The VPN will display your virtual location, your public IP address, and the selected cipher. The latter only applies to OpenVPN.

VPNhub Windows App Connected to a Server

Overall, VPNhub is not the most appealing VPN for Windows. However, it is easy to use and does its job quite well. There’s a smart connection option, the servers are easy to sort, and the kill switch works perfectly. We also didn’t experience any connection issues during our tests.

Mobile Apps

The VPNhub Android and iOS applications have a similar interface, and they follow a simplistic approach that makes them easy to use. On the main page (server tab), there’s a connection button, a display for the selected location, an upgrade tab, and a profile tab. You can connect to the displayed server with just a single click of the connection button.

VPNhub Mobile Apps

Under the upgrade tab, the VPN advertises its yearly plan as a way of saving money, something which can affect user experience. On the other hand, the Profile tab lets you customize how the app looks through a light/ dark mode and a discreet icon (if "hub" in yellow looks too familiar). There’s also a support section that provides an FAQ within the app and several links to the VPN’s website.

The VPNhub app for iOS doesn't have any configuration options, which means you can't even set the app to auto-connect.

VPNhub iOS App

The VPNhub app for Android is more generous as it provides auto-connection options and several features. These include split tunneling, kill switch, and bypassing VPN blocking.

VPNhub Android App

Overall, the two apps are well designed and easy to use. The only major issue is that the iOS is too stripped-down and doesn’t have any configuration options. The upsells for the annual plan can also become very annoying considering that they've been placed on the main screen.

Fire TV/ Android TV

VPNhub provides Android TV apps, and they are available on both the Amazon App Store and the Google Play Store. The two apps take a different approach to the mobile apps to make them suited to the big screen.

The design is quite simplistic but awesome. You can easily select a server and connect the VPN.

VPNhub Firestick App

The app also provides auto-reconnect and obfuscation options if you stay in a country where VPN use is not encouraged.

VPNhub settings options on Firestick


How fast is VPNhub?

VPNs almost always have an impact on your connection speeds due to the encryption provided and the new servers introduced. This means that you need to analyze the kind of speeds that a VPN has to offer, and we conducted several tests to give you an idea of what to expect from VPNhub. Our tests were carried out on a Windows 10 PC using a 50 Mbps connection.

We did the first tests using the default OpenVPN connection and connected to multiple nearby and distant servers. Servers in the same country gave us an average of 38 Mbps with an upload of 10 Mbps. After connecting to several distant servers, the speeds averaged 25 Mbps to 32 Mbps with a download speed of 8 Mbps. There was no significant difference in speeds after changing from AES-256-CBC to AEs-128-CBC.

Using IKEv2 gave the speeds a boost, with nearby servers averaging 42 Mbps and distant servers averaging 30 Mbps to 38 Mbps.


VPNhub Customer Support

The VPNhub customer support is poor, to say the least. The VPN doesn’t provide live chat support, which is the industry’s standard support method. The only way you can reach out to the team via the website is by filling a ticket form. We tried using it several times, and we didn't get a reply or even an automatic acknowledgment that our request had been received. We then reached out to the team via email, but we didn’t receive a response either.

Apart from the support team, you can check out the VPN's support page. Although you won't find any technical guides or videos, there are several FAQs.

Overall, VPNhub’s customer support is quite a disappointment, especially for a VPN whose subscriptions are some of the most expensive.


FAQ

Why is VPNhub not working?

If the VPN is not working for you, try reinstalling the app and restarting your device.

How do I cancel VPNhub subscription?

To cancel your subscription, log in to the VPN’s website and head to “purchase details.” If you paid for the subscription via Play Store or App Store, you'd have to cancel from there.

Is VPNhub free for Windows?

No, the free plan is only available for Android and iOS.

Who owns VPNhub?

VPNhub is owned by the same company that owns PornHub, MindGeek. However, it is a VPN service just like any other.


Conclusion

VPNhub is quite the mixed bag. The VPN offers simple and easy-to-use applications that come with a decent number of features. There's also a free unlimited plan, and the premium version allows users to access Netflix US without any issues.

However, VPNhub does little to justify its hefty price tag. The VPN apps are not among the best you’ll come across, there’s no money-back guarantee, and the customer support is pretty much non-existent.

Nevertheless, VPNhub is still a decent VPN service. It can be a good option for casual users looking to secure their online activities and stream on Netflix.

Senior Researcher
Dean Chester
Cybersecurity and online privacy expert and researcher. He's been published on OpenVPN, EC-Council Blog, DevSecOps, AT-T Business, SAP Community, etc. Dean has been testing VPNs for 8 years.

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